Shipping policy

RETURNS

If you wish to return any unworn / unused item(s) (faulty or otherwise) you may do so within 14 working days after delivery for a refund.

Step 1: Mark clearly the returns code and request code against the items you wish to refund On the ‘Delivery Note/Goods Return’ sheet received with your order. Place the rest of the completed sheet inside the package with the items you wish to return to us.

Step 2: Attached the Returns Address label to the exterior of the bag.

Step 3: Post the package back to the Returns Address, please trackyour parcel. The package is your responsibility until its deliveried to Avaider HQ

Very important, please note: Unauthorised returns/exchanges may be returned to the sender. Returns received outside the above time frames are accepted at the discretion of Avaider.. Returns policy for items on sale is the same as our returns policy noted above.

REFUNDS

Refunds will be made within 14 days of the date of cancellation notice. The cost of any undamaged and unworn products, correctly returned will be credited to the original purchaser's credit card.

Items must be returned to us in the same condition you receive them with any tags and labels attached. Please note you have a legal obligation to take reasonable care of the items whilst they are in your possession and they are under your responsibility until they arrive at our warehouse. We recommend therefore that your item are packaged securely to ensure they avoid damage in transit on return to us.

Returns via Post

The address to return items to is:
Avaider Returns, Hangers of London Ltd
Unit 116765, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH